Our Process
Home / Process
The Mediation Process
Every matter at Summit Conflict Resolution begins with a structured intake process. This step ensures that family dispute resolution is appropriate, safe, and likely to be productive. During a confidential intake discussion, each party speaks separately with Janelle to outline the issues in dispute, whether they relate to parenting arrangements, relocation concerns, or property settlement matters.
This stage also allows screening for safety concerns, including domestic and family violence or power imbalances. Where appropriate, protective measures can be implemented for mediation sessions. If mediation is unsuitable, a Section 60I Certificate may be issued in accordance with the Family Law Act 1975.
The intake process provides clarity around expectations, costs, format, and preparation so that family mediation proceeds in a structured and informed way.
Once suitability is confirmed, the mediation session is scheduled. Family mediation can be conducted in person in Brisbane or via secure video conferencing for parties located elsewhere in Australia. Most matters proceed using a structured shuttle format, where parties remain in separate rooms or online spaces to reduce conflict and encourage clear thinking.
Throughout the mediation process, Janelle facilitates discussion neutrally and professionally. She relays proposals between parties, clarifies misunderstandings, and ensures all agenda items are addressed. The focus remains on practical resolution of parenting disputes or financial matters without escalating tension.
This structured Family Dispute Resolution approach allows parties to retain control of decision making while benefiting from the guidance of an accredited practitioner with extensive family law experience.
When agreement is reached during family mediation, the terms are carefully documented. If solicitors are not present, Janelle prepares a clear Heads of Agreement outlining the parenting or financial arrangements decided. This document can then be provided to a family lawyer for drafting into Consent Orders or, where appropriate, a Binding Financial Agreement.
For parenting matters, arrangements may also be recorded in a Parenting Plan if suitable. Clear documentation reduces ambiguity and supports enforceability through the Federal Circuit and Family Court of Australia if required.
If full resolution is not achieved, any partial agreements are still recorded. This narrows the issues in dispute and provides a practical foundation for further negotiation or, if necessary, court proceedings.
Frequently Asked Questions
How long does the mediation process take?
The intake discussion usually takes around thirty minutes to one hour per party. Mediation sessions are typically scheduled as a half day or full day, depending on whether the dispute involves parenting arrangements, property settlement, or both.
Will we be in the same room during mediation?
Most mediations are conducted using a shuttle format, meaning parties remain in separate rooms or online spaces. This structure reduces emotional pressure and supports constructive negotiation.
What happens if mediation is not suitable?
If safety concerns or other issues make Family Dispute Resolution inappropriate, a Section 60I Certificate may be issued. This allows parties to proceed to court if required.
Is mediation confidential?
Yes. Mediation discussions are confidential and cannot generally be used as evidence in court, encouraging open and honest negotiation.
Contact Us
For any inquiries or to book a session, please use the appointment form below—we’re here to help you move forward with clarity and support.